Miele checks every freight invoice and explains its transport costs

The German maker of high-end domestic appliances asked Kinver, now part of CO3, for transparency on invoicing and its freight data, and stayed for a long-term partnership.

Miele Cover

Results

~10%

Share of operating costs that is shipping

Every

Freight invoice checked

Transport costs went up, and nobody could explain why.

Miele saw a sharp rise in transportation costs without an overview to explain it. Shipping is about 10% of its operating costs. Saving 10% of it frees 1% of operating costs for developing the company.

About Miele

Manufacturer of high-end domestic appliances and commercial equipment.

Industry
Home appliances
Size
EUR 4.16bn turnover (2018/2019)
Headquarters
Germany

The challenge: no overview of large amounts of data

Miele lacked transparency across a large volume of freight data and invoices. Deep analysis meant contacting advisors or ordering a report.

The solution

Kinver took over contract follow-up and cost control: checking agreements and invoices, catching double invoicing and wrong amounts, and supporting Miele in dialogue with carriers.

The impact

Ongoing control that every freight invoice is correct.

Analysis done in-house, live in meetings, instead of ordered reports.

Freed resources for the core business.

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